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- Implement configuration and software installations that meet client requirements.
- Work with the hospital and the hospital’s systems to ingest and confirm quality of data relevant to the implementation.
- Manage the Support Desk with other team members.
- Analyze, troubleshoot, and evaluate existing network systems.
- Work with clients closely as their dedicated support agent during go-lives.
- Reproduce customer issues, which may include writing or modifying code and, when necessary, work closely with multiple sub-departments and Engineering to deliver speedy resolutions.
- Maintain updates and communication with stakeholders and team members at all levels during ongoing work and resolutions.
- 2 years of technical support experience with a focus on real-time production systems.
- Proficiency with at least two of the following languages/frameworks: Python, Java/Android, Ruby, Go, Node.js, C/C, Objective-C/Swift, C#.
- Experience debugging and troubleshooting issues.
- Experience with third-party integrations, API.
- Experience diagnosing and solving networking issues.
- Experience with virtualized infrastructures.
- Experience with Linux and proficiency at the command line.
- Experience with Git, working with GitHub repositories and GitHub PR requests.
- Ability to write and update SQL queries and in-depth log analysis capabilities.
- ID: #23462218
- State: Kansas Overlandpark 66204 Overlandpark USA
- City: Overlandpark
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2021-11-25
- Deadline: 2022-01-22
- Category: Technical support