IT Support Intern

14 Nov 2024

Vacancy expired!

Job Description

The IT Support Intern willassist staff in software, hardware,systemsand technology tasks and requests. The IT Support Intern positionis a paid internship ($12per hour) that will ideally work now through spring semester with the possibility of summer 2022 and the following school year. This is an office-based position in Manhattan, Kansas. All IT Support Interns applicantsshould live in the Manhattan, Kansas area for the duration of the internship and be a student pursuing an undergraduate degree in IT or Systems Management or a closely related field.

What you'll do:

  • Provide technical assistance and support for incoming queries and issues related to software, hardware, networking, and computer information systems.
  • Respond in a timely manner to technical support queries via phone, email, or in-person.
  • Help create and update process documentation.
  • Implement and train on the proper use of computer software security.
  • Identify system vulnerabilities and analyze configurations to improve security detection techniques.
  • Prevent network-based attacks and assess the risk for potential attacks.
  • Provide employees with support and guidance on technology equipment maintenance.
  • Obtain feedback from employees about their processes and document changes as appropriate.
  • Initiate and monitor security audits.
  • Maintain and strengthen existing vendor relationships through effective communication.
  • IT-related duties as required.

Qualifications

  • Current student pursuing an undergraduate degree
  • Experience with customer service and support preferred.
  • Ability to work with and set up computer equipment, software, networking equipment and hardware tools.
  • Valid Class driver’s license.
  • Be able to lift 35 pounds.
  • Must be able to organize and categorize multiple classes of data & communicate complex material clearly.
  • Detail-orientated with an aptitude for problem-solving.

Additional Information

www.hcihospitality.com

  • ID: #22780393
  • State: Kansas Manhattan 66502 Manhattan USA
  • City: Manhattan
  • Salary: USD TBD TBD
  • Job type: Part-time
  • Showed: 2021-11-14
  • Deadline: 2022-01-12
  • Category: Et cetera