Product Owner

The Payment Core product team is seeking highly motivated and qualified candidate to take on product ownership responsibilities for the Payment processing engine for the Digital solutions division. The Product Owner plays a critical role in both managing the day-to-day product related priorities of the application and for helping shape the future direction of the product.

• Conduct onsite and virtual visits to client sites
• Conduct interviews with clients and prospects
• Attend industry conferences and user gatherings
• Research competing products and organizations

• Evaluate incoming requests, requirements, and suggestions
• Maintain a backlog of planned development work
• Organize releases of product features
• Validate priorities and plans with stakeholders

• Communicate requirements as epics and stories
• Consult with designers on mockups and prototypes
• Consult with engineers on technical solutions
• Validate designs and requirements with stakeholders

• Guide development and testing of new features
• Document features and functionality for future reference
• Demonstrate and train features for stakeholders
• Validate features with early adopter clients

• Measure adoption and usage in the target market
• Assist in sales demonstrations, webinars, and proposals
• Advocate through marketing campaigns and community messaging
• Participate in Tyler conferences and events

• Experience with payment collection solutions
• Experience working in a customer-facing role, preferably in gathering requirements for software development
• Understanding of the software development life cycle, especially agile methodologies
• Understanding of software design principles, especially user centered design
• Proficiency communicating in written, verbal, and presentation form
• A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively
• Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
• Ability to travel to client sites, conferences, and Tyler offices, as needed