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- Project Plan:
- Provide development and oversight;
- Develop, maintain, and report against a Project Plan;
- Determine reasonable timeframes and interdependencies;
- Work with internal and external resources to gather effort estimates and build realistic timelines into a project plan;
- Identify and maintain documented procedures and processes within project artifacts utilizing best practices.
- Use the Project Plan effectively as a communication and implementation device.
- Scope Management:
- Balance tight scope management with delivering business value;
- Drive decisions factually and quantitatively in relation to scope management;
- Ensure commitment to scope by maintaining scope after initial consensus is reached.
- Resource Management:
- Identify needed skillsets and help procure needed resources (whether through internal teams or in support of external procurement processes with interviews and other vendor management processes);
- Manage dedicated resources, as well as those who may work part-time on a project;
- Manage output and determine if there are performance issues to address.
- Financial Management:
- Estimate costs for various activities, as well as the overall cost;
- Report frequently on costs and projections;
- Immediately raise any concerns or risks through effective forecasting and proactive communication.
- Presentations & Communication:
- Regularly update all stakeholders at appropriate levels (whether project team members, direct stakeholders, or executive management).
- Risk Management:
- Use experience, leadership, and judgement to identify, analyze, and respond to project risks;
- Proactively propose solutions to any identified risks to maintain a smooth execution of the Project Plan.
- Other Activities (as assigned):
- Aid Management on any other tasks, as assigned, in support of specific delivery activities or larger PMO efforts and initiatives.
- Insurance or other financial service background will be considered, as will digital transformation or digital technology experience.
- Strong ability to assign, coordinate, and prioritize tasks and projects; must be able to multi-task and influence others to manage competing priorities.
- Business acumen with an ability to suggest solutions to problems that deliver business value.
- Wisdom and vision to foresee risks and problems.
- Strong leadership, solutioning, and facilitation skills; demonstrated courage and willingness to drive positive change.
- Proven verbal and written communication skills; ability to work with all levels of internal associates and external vendors, leading multiple teams while focused on enhancing client service and experience, continuous improvement, and results-driven delivery.
- Ability to learn and apply new technologies.
- Experience with PMO tools and their use in the Project Lifecycle.
- Experience with different methodologies (e.g., Waterfall, Agile) and the judgement to determine which approach is best suited for each project.
- College degree in Business, Computer Science, or a related degree and a minimum of 5 years of project management experience.
- Annuity and/or Life Insurance experience.