Position SummaryIn this role, you will be a business-facing expert responsible for governing, optimizing, and supporting Sales & Distribution (SD) processes and or EWM (Extended Warehouse Management) within the SAP S/4HANA environment. This role acts as part of the SAP Implementation Team that acts as the critical bridge between business stakeholders and IT/SAP teams, ensuring that local Order-to-Cash (O2C) processes are standardized, efficient, and aligned with business objectives. This position will play a key role in S/4HANA local/ business area (BA) implementations, enhancements, and continuous improvement initiatives, driving process excellence across sales order management, pricing, delivery, billing, and customer master data.This role is Hybrid 3 days a week at any ContiTech site in the US. HOW YOU WILL MAKE AN IMPACTProcess Ownership & GovernanceOwn and standardize local end-to-end Order-to-Cash (O2C) processes (order entry, delivery, billing, invoicing, returns).Drive harmonization of SD processes across regions, plants, and distribution centers.Ensure alignment with BA/ global templates, best practices, and compliance requirements.Creator and owner of the local and business area repository for SAP work instructions developed by applying business knowledge to SAP processes.SAP S/4HANA SD ExpertiseAct as the functional expert for SAP SD/ EWM(Extended Warehouse Management) in S/4HANA.Customer master, Sales orders, Route Schedules, pricing, billing, quoting, accruals, rebates, credit management, etc.Ensure proper integration with MM, FI, and logistics processesBusiness–IT InterfaceTranslate business requirements into SAP functional specifications.Serve as the primary liaison between business users and SAP/IT teamsSupport workshops, fit-gap analysis, and solution validation for local and BA projects.Implementation, Testing & Quality AssuranceLead SD workstream for local activities in S/4HANA implementations and rollouts.Ensure proper cleansing and validation of data under the core SD elements.Support, define and execute functions related to:Fit Gap Analysis, Test Scenarios, Testing (unit, integration, UAT, etc.), Cutover & Hyper-careValidate system changes to ensure alignment with business processes.Ensure data accuracy and process stability before go-liveContribute and test for local/ BA process and system enhancements.User Training & AdoptionAct as a trainer and Subject Matter Expert for business users.Develop local and BA training materials and SOPs.Drive user adoption and best practice usage across the organization.Operational Support & Continuous ImprovementProvide support for SD-related issues and root cause analysis.Identify process inefficiencies and drive improvement initiatives.Ensure system performance and continuous optimization of sales operations.Creation of IT work request after troubleshooting and manage the completion and communication of status to completion with business users for SAP