Service Account Coordinator

Strive Global is seeking a highly organized and proactive Service Account Coordinator to join our team in Kansas City, MO.In this role, you will serve as an essential connection between clients, internal departments, and service operations. You will help coordinate account activities, manage service requests, maintain accurate records, and ensure that every client interaction reflects our commitment to professionalism and operational excellence.The ideal candidate is detail-oriented, adaptable, and comfortable managing multiple priorities while maintaining a positive, solutions-focused approach.Key ResponsibilitiesCoordinate daily service account activities to ensure efficient and timely support.Serve as a primary point of contact for client inquiries, service updates, and account-related requests.Build and maintain positive professional relationships with clients and internal teams.Monitor service requests, track progress, and facilitate timely issue resolution.Maintain accurate account documentation, service records, and operational reports.Collaborate with cross-functional departments to streamline workflows and improve service delivery.Assist with account updates, scheduling, follow-ups, and administrative coordination.Identify opportunities to enhance client satisfaction and improve internal processes.Ensure consistent communication and adherence to established service standards.