Application Specialist (930981)

The Application Specialist is the primary internal functional and technical owner responsible for the administration, configuration, enhancement, governance, and support of the organization’s Quickbase platform and applications. The role partners with business stakeholders to understand operational needs and translate them into reliable, secure, and scalable low-code solutions, including applications, forms, workflows, reports, dashboards, integrations, and automations. This role brings essential Quickbase capability in-house, supports continuity of existing solutions, and promotes disciplined application lifecycle management, documentation, knowledge transfer, and continuous improvement. The position is a low-code platform specialist role and does not require full-stack software development experience.Application Configuration and EnhancementDesign, configure, test, deploy, and maintain Quickbase applications, tables, relationships, forms, reports, dashboards, formulas, and workflow rules.Translate approved business requirements into maintainable low-code solutions that align with platform standards and business processes.Assess existing applications and implement enhancements that improve usability, reliability, efficiency, and adoption.Maintain clear technical and functional documentation for application designs, data models, dependencies, and configuration decisions.Business Analysis and Solution DeliveryPartner with stakeholders to elicit, analyze, prioritize, and document business requirements, process flows, acceptance criteria, and desired outcomes.Evaluate business processes, identify opportunities to reduce manual effort, and recommend practical Quickbase solutions or process changes.Estimate work, communicate dependencies and risks, and manage assigned enhancements through testing, user acceptance, release, and post-implementation support.Balance immediate business needs with platform sustainability, reuse, supportability, and governance requirements.Platform Administration and GovernanceAdminister users, groups, roles, permissions, application access, and related security controls in accordance with organizational policies and least privilege principles.Monitor application health, usage, data quality, and platform limits; troubleshoot issues and coordinate resolution with Quickbase or other vendors when necessary.Apply standards for naming, documentation, testing, release management, backup or recovery practices, archiving, and application lifecycle management.Participate in platform roadmap planning, license and capacity reviews, risk management, and periodic access reviews.Maintain governance and dependency information for applications, pipelines, integrations, webhooks, scripts, service accounts/tokens, and external components.Reporting and AnalyticsCreate and maintain operational reports, dashboards, notifications, and key performance indicators that support timely decision-making.Validate report logic and data quality with business owners and assist users in interpreting and using information effectively.Improve reporting consistency by promoting shared definitions, reusable components, and governed data practices.Integration and Automation SupportDesign, configure, and support Quickbase Pipelines, notifications, scheduled processes, data imports and exports, and other approved automations.Design and support integrations between Quickbase and enterprise applications using available connectors, APIs, webhooks, middleware, or secure file-based exchanges, within the scope of the role’s expertise.Collaborate with integration, security, infrastructure, and vendor resources when needs require specialized software engineering or enterprise architecture support.Monitor automated processes, investigate failures, and maintain appropriate error handling and operational documentation.Establish reusable integration patterns and implementation standards for common automation and data-exchange use cases.User Support, Training, and Knowledge TransferServe as the primary point of contact for Quickbase questions, incidents, service requests, and enhancement requests; triage and resolve issues within agreed priorities.Develop and maintain user guides, administrator documentation, release notes, and training materials.Provide role-based training, demonstrations, and coaching to encourage effective and responsible use of the platform.Capture and institutionalize knowledge of existing applications and processes to reduce reliance on third-party providers and individual resources.