Contact Center Engineer

27 Mar 2024

Vacancy expired!

Immediate need for a talented

Contact Center Engineer. This is a

Full Time and is located in

Kentucky. Please review the job description below and contact me ASAP if you are interested.

Title:

Contact Center Engineer

Location:

Kentucky (100% Travel within Kentucky)

Employment Type: Contract

Starting Date: 1-2 Weeks after selection

Salary range: $75-80k/ annum

Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Job Description:

Role:

Hands on Experience : Hands on experience installing VOIP Soft phones and working on contact center software

Job Description:
  • Travelling as much as 4 days a week. Basically it 100% travel expected
  • Installs, maintains, and troubleshoots Genesys client software and hardware including t

    roubleshooting, configuration, testing of headsets, IPs etc
  • Training the users (hospital staff) on how to use

    Genesys in case they have questions
  • Coordinate with technical teams for issue resolution on Genesys

Desirable/Preferred Skills :
  • Installing and configuration / Troubleshooting of VOIP Soft phones and working on contact center softwareon user’s desktops / laptops
  • Needs to have a good knowledge of Genesys features and functions
  • Good Communication Skills

Our client is a leading

IT organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • ID: #49560417
  • State: Kentucky Louisville 40257 Louisville USA
  • City: Louisville
  • Salary: $75,000 - $80,000
  • Job type: Permanent
  • Showed: 2023-03-27
  • Deadline: 2023-05-23
  • Category: Et cetera