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BASIC PURPOSE: The primary role for this position is to ensure uptime for all production systems in a manufacturing environment. As such, this role is responsible for installing, upgrading, and maintaining all network, server/storage infrastructure and all end user hardware (desktops, laptops, etc.) Additionally, this position is responsible for managing and supporting all server/client operating systems as well as adherence to all IS policies and procedures as required by client (auditing, BCP/DR, security, etc.). BASIC DUTIES AND RESPONSIBILITIES:
- Manage all local server/storage infrastructure (install, migrate, maintain, etc.)
- Manage local network systems including Cisco LAN equipment and Fortinet Wireless
- Responsible for all local desktop and laptop deployments and ongoing support.
- Manage Active Directory, group policies, DNS, DHCP, local file/print servers, network printers, etc.
- Ensure company standards are adhered to in configuration and documentation of systems.
- Provide end user support for Office 365, Teams, RDS, remote VPN connections, etc.
- Provide on-call support for all manufacturing production systems as needed.
- Provide reporting and updates to management and associates.
- Other duties as assigned.
- Associate's degree with two IT related certifications plus 5+ years related technical experience including 3+ years managing related systems
- Minimum of 3 years of server/storage (Dell/EMC) support experience including at least 3 years in PC Support
- Minimum of 3 years of experience with Cisco LAN administration, VMware/ESXi administration, and MS Active Directory administration
- Experience with TCP/IP networking, VLANs, DHCP, DNS & Wireless
- Team oriented with excellent oral and written communication skills
- Ability to manage time and tasks efficiently
- Strong attention to detail as well as outstanding organizational skills