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• Bachelor's Degree in Business, Information Technology, or related discipline (all majors encouraged to apply)• A positive outlook and hunger for learning• Excellent problem solving, written and verbal communication skills• Flexibility and ability to deal with ambiguity• 3+ years of experience as Business analyst / Functional analyst or a similar role• Experience on an implementation project• Experience with conducting and documenting system test activities• Experience with incident tracking tools• Experience building and maintaining complex systems, with an aptitude for troubleshooting• Experience in data analysis to draw business-relevant conclusions• Experience working in a team environment