Director, SCC Operations

The Director is the face of the SC Center, responsible for providing strategic direction, developing, documenting, and executing a comprehensive logistics and distribution plan which encompasses all functions [Production, Warehouse, Maintenance, Delivery & Service, and Administration] of the Supply Chain Center, drives safety, and optimal profitability. Communicate Domino’s vision and guiding principles. Foster and build strong team, lasting relationships with stores and franchisees, and work to resolve customer concerns. Must have a high comfort level working in a diverse environment. RESPONSIBILITIES AND DUTIES Establish a high level of safety awareness among the team through communication, education, enforcement of safe work practices, building maintenance, equipment, and SOPs Create a culture where exceptional people desire to work to the highest level and are appreciated for their performance. Ensure the process is consistently applied across all team members and leadership is accountable and focused Develop & implement operational controls to ensure that KPI results are effectively monitored, analyzed, and used to identify center process improvement opportunities Develop comprehensive, measurable goals using the competency model for each team leader that drive results, and provide frequent feedback via Gemba walks, “Are You Winning Boards,” routines, and PFP process Develop and execute to EBITDA annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product - SKUs), cost controls, revenue and productivity objectives, interpretation of analytical reports/metrics, and operational execution Develop and review strategy for improving KPIs including, but not limited to, safety, on-time performance, fill rate, damages, incident rates, overtime, lbs. per labor hour, and blueprint for success Ensure and manage SOPs to ensure compliance with OSHA, DOT, EPA, FDA, Dept. of Agriculture, GMP, operation audits, company standards and policies, local, state, and federal requirements Develop relationships with Franchise and Corporate teams throughout the service area, positively impacting store operations Build alliances and partnerships with WRC and support departments Utilize customer advisory boards when developing business plans and lead local advisory boards to educate and seek advice on product changes, center performance, and future plans Maintain appropriate internal controls and adhere to Company policy and procedures. Ensure there are no significant deficiencies or material weaknesses, as defined by the Sarbanes-Oxley Act of 2002 Develop a center culture that thrives on clear expectations and accountability for performance results. Act in collaboration with PF to source and retain talent, support training and development, succession planning, and consult on team member relations concerns PHYSICAL DEMANDS Sitting, bending, stooping and stretching, eye-hand coordination and manual dexterity sufficient to operate office equipment. Normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Majority of work is performed in an office environment, however, must routinely walk production/warehouse floor. Must be able to lift 50 lbs. on occasion, and work may be stressful at times.