Inside Sales Representative

The Inside Sales Representative consistently deliver high standards of internal sales execution while providing advanced support, mentorship, and coordination across sales, engineering, and commercial teams. This role contributes to revenue growth through cross-sell and up-sell opportunity identification.Responsibilities include but limited to the following:Capable to fulfil the entry level Internal Sales role to a high and consistent standard​Provides training and support for onboarding new entry level Internal Sales managing the completion of the skills matrix​Coordinates discount approvals using the DOA process for discount approvals​Develops skills to identify opportunities for cross-sell product or up-sell applications based on Customer requirements.​Generates iprojects using these systems as the communication tool between Engineering and Sales and Aftermarkets on every product​Responds to request from the Orderbook management team to amend orders on the ERP system and provides the appropriate feedback to the customer​Conducts contract review on both standard Aftermarket and First Fit orders in accordance with Contract review policies​Keeps the external salesperson informed regarding their customers activities​Supports RMA, CMR (credit) and DMR (debit) requests and underlying root cause investigations. ​