Insurance Customer Service Representative

Are you passionate about providing exceptional customer service and solving problems with a smile? Do you have experience in a business environment and enjoy working in a dynamic team setting? If so, we have an exciting opportunity for you!

About Us: We are a well-established Insurance Agency dedicated to providing comprehensive insurance solutions and top-tier service to our clients. Our team values integrity, collaboration, and growth, and we are looking for a motivated individual to join us as a Customer Service Representative.

Key Responsibilities:

Serve as the first point of contact for clients, providing prompt and courteous assistance.

Address inquiries regarding policies, billing, and claims.

Process policy changes, renewals, and other service requests efficiently and accurately.

Maintain detailed and accurate client records in our management system.

Assist with administrative tasks, including document preparation and data entry.

Collaborate with agents and team members to ensure client satisfaction.

Qualifications:

Previous experience in a business setting (minimum 2 years preferred).

Strong communication and interpersonal skills.

Ability to multitask and prioritize in a fast-paced environment.

Proficient in Microsoft Office Suite, CRM systems.

Familiarity with insurance products and services is a plus but not required—we’ll provide training!

High school diploma or equivalent; additional education or certifications in business or insurance is a bonus.

Why Join Us?

Competitive salary and benefits package.

Opportunities for professional development and growth within the company.

Supportive and inclusive work culture.

How to Apply: Please send your resume and a brief cover letter with the subject line "Customer Service Representative Application - Hiring Manager." We look forward to hearing from you!