Premium Research and Data Administrator - Levelset

If you read the below description and feel this position excites you, but your experience does not add up 100%, we encourage you to still apply and tell us why! We look forward to learning what makes you passionate and purposeful.Do you pay attention to the tiniest details, love solving puzzles, and enjoy communicating through a help-first customer-centric style? If this sounds like you, our Premium Data Collection team is looking for a Premium Research and Data Administrator. In this role, you will learn how to use construction databases, how to research project information, and will develop relationships with (through phone calls and email) construction companies nationwide to fill in missing information. We’re on a mission to make the construction industry a level playing field by thoroughly researching project data for our customers. Construction project data is fluid, messy, and sometimes obscured by red tape. We correct wrong data, fill in the gaps, and maintain accuracy and efficiency through steady communication. This position will be based in our New Orleans, LA office. What you'll do:Search property information through online county websites and other internal and external toolsInteract with our customers and construction companies by telephone and emailWork on deadlines prioritized by our SLA with our customersUpdate job information in our database through data entryCorrect inaccuracies and fills in gaps based on our customer’s dataWhat we're looking for:A proactive problem-solver who isn't afraid to get analyticalYou’re attentive and precise in your work, with strong attention to detailYou enjoy thinking on your feet and maintaining a customer service perspective in each interactionYou’re hard-working and not afraid to get out of your comfort zoneYou’re comfortable with a routine and can deliver on or ahead of deadlines A desire to learn a new tool or software and lean into new opportunities to create efficiency with technologyYou enjoy working on your own but also like having a team to bounce ideas and questions off ofAbout LevelsetLevelset, a Procore company, is building the software that empowers people in construction to get what they earn. We provide cloud-based construction management software that makes lien rights, payment paperwork, and compliance in the construction industry simple and stress-free, so contractors and suppliers can get paid faster, have easier access to capital, and less surprises.