Reservations Agent

We are seeking a detail-oriented and customer-focused Reservations Agent to join our team in New Orleans. The ideal candidate will assist customers with reservations, provide accurate information regarding services and availability, and ensure a smooth booking experience from start to finish. This role requires excellent communication skills, strong organizational abilities, and a professional approach to customer service.ResponsibilitiesHandle reservation requests through phone, email, and internal systemsAssist clients with booking confirmations, modifications, and cancellationsMaintain accurate customer and reservation recordsProvide information regarding availability, pricing, and company servicesCoordinate with internal departments to ensure smooth scheduling and operationsResolve customer inquiries in a professional and timely mannerEnsure all reservation processes follow company standards and proceduresSupport daily administrative and customer service tasks as needed