Universal Banker - Float - St. Charles Ave

A successful Universal Banker is versatile, flexible, and talented.You are the associate that can do almost anything within the banking center. You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educate clients on our products, services, and benefits. This position is a great one if you value teamwork, a fast-paced environment, and an ideal job to grow a career in banking!

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Promote bank products through positive proactive sales to prospects and cross sales to customers, inform and educate both about products, services and benefits. Perform related duties i.e. outbound sales calls as required to achieve branch goals (meet/exceed sales goals/referral goals), and provide support to branch management.

• Provide teller/platform support as needed to keep the lines to a minimum and to provide quality customer service. Teller support would include performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support would entail opening checking accounts, savings accounts, and provide all other deposit product services. Actively inform client of products/services, profile clients to identify financial needs, follow through, and close the sale.
• Opens and process new demand and time deposit accounts including passbook accounts, IRAs, certificates of deposit, and money market accounts.
• Cross sells other bank services and refers customers to other departments as appropriate.
• Researches and resolves problems and responds to customer inquiries on account status.
• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships, participate in client calling activities during special deposit/loan campaigns.
• Responsible for taking loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate.
• Assist branch associates with all aspects of daily branch operations as needed.
• Perform all other job related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.

High school diploma or GED required and 1 year of cash handling or teller experience strongly preferred or equivalent combination of education and experience

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)