Associate Deployment Project Manager

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

• Coordinate scheduling and all required communication for Deployment projects
• Gather information from clients and create the required detailed Deployment work orders in the CRM system and scheduling tool(s), distribute to the Deployment resources as necessary
• Track client progress and preparedness and guide clients through a successful engagement.
• Monitor billable work orders ensure timely communication and follow up with Client and/or Finance Team
• Assist in maintaining the central Deployment calendar and any associated product order form tracking tools
• Assist in maintaining and distributing accurate Deployment statistics and reports for management
• Research and promptly answer client questions associated with Deployment engagements
• Update and maintain Technology Services client information
• Work on projects as they arise at the direction of the Deployment Team management
• Identify and complete electronic software deliveries and/or notifications of access for Tyler clients as needed

• Organize work, establish priorities, and handle multiple tasks while meeting deadlines
• Demonstrate effective communication skills with a wide range of clients, both internal and external, and from management to clerical, with a varying range of technical skills
• Keep Deployments on schedule by ensuring that tasks are completed on time
• Maintain a high degree of professionalism and teamwork
• Maintain a positive, professional attitude
• Prioritize and complete multiple tasks in a fast-paced, technical environment

• Bachelor's degree in business or related field
• Past work experience participating or leading portions of a project
• Office administration or schedule coordination experience background beneficial
• Excellent interpersonal and communication skills
• Working knowledge of computers and technology preferred
• Extensive knowledge of Microsoft Word, Excel, and Outlook
• Prior Dynamics CRM, Confluence experience would be very helpful
• Prior customer service experience preferred
• PMI CAPM certification or similar are are plus