Description We are offering an employment opportunity for a General Clerk III in the mortgage industry, located in BALTIMORE, Maryland. You will be supporting a special loan program and handling high volumes of customer applications in a fast-paced environment. The role allows flexibility with the option of working from home one day weekly after a successful probation period.Responsibilities: Efficiently process customer loan applications for a special program Maintain accurate records of customer credit and loan data Resolve customer inquiries and provide exceptional customer service Follow up with applicants via email and phone to ensure applications are completed Collaborate with title companies and support the department in collecting necessary paperwork for loan processing Monitor customer accounts and take appropriate action when necessary Utilize strong administrative skills to support the operations of a busy mortgage lending program Use Microsoft Excel and other computer databases to organize and manage customer information Ensure compliance with Fair Housing regulations in all processes Leverage industry experience to improve operational efficiency and customer satisfaction.Requirements Comprehensive understanding and experience in Administrative Assistance Knowledge of Fair Housing regulations and guidelines Proficiency in using Computer Databases Familiarity with Loan Program operations Experience with various Loan Products Skills in Mortgage Processing procedures Ability to handle Mortgage Applications accurately Experience in preparing and reviewing Mortgage Documents Understanding of Mortgage Financing and Lending processes Knowledge of Mortgage Lending practices Familiarity with the Mortgage Industry Experience with Mortgages in the Residential sector Proficiency in Residential Mortgage Lending Knowledge of Real Estate Titles Experience working with Title Companies Proficiency in Office Suite, particularly Excel TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time