Business Systems Analyst II

04 Jun 2024

Vacancy expired!

Terms of Employment
  • W2 Contract, 12 Months (Extension likely)
  • Location: Hybrid schedule with 2 days onsite (Wed & Thur)- Baltimore, MD
  • Work Schedule:
    • 40 hrs/week
  • Local candidates and those with ability to commute to the location

Overview/Respomsibilities
  • The contractor responsibilities include:
    • Extracts the device enrollment transaction log & errors log and provides associated reports.
    • Data Validation QA and various queries and types of data.
    • SFTP owner and manager of share file site(s)
    • CC&B(Customer Care & Billing)
    • Defect testing and troubleshooting
  • Production Support includes, but limited to:
    • Process, approve and submit bill credit requests
    • Data Validations, Program Defects and Enhancements (EDMs), Supplemental Marketing QA
    • Project Support:
      • Support ongoing project defects and annual enhancement projects.
    • Multi-Family Extracts (Bulk Enrollments and Bulk Un-enrollments)
    • Process Mapping, BGE IT and Vendor IT Coordination.

Required Skills & Experience
  • Bachelor of science degree in information systems preferred or combined 10 years of experience in the IT field.
  • Minimum of 5 years’ experience with IT integrations, testing, planning and process outline and improvements.
  • 2-4 years minimum years of experience
  • Experience in
    • Data Validation
    • Defect Testing
    • SFTP and file share management
    • Oracle
    • Project experience
  • Strong knowledge of Oracle CC&B system and SalesForce software.
  • Proficient communication skills to internal and external stakeholders to business level program managers and leaders.

Preferred Skills & Experience
  • CC&B (Customer Care & Billing)
  • Utility industry experience.
  • Troubleshooting & Root Cause Analysis
  • Salesforce experience

  • ID: #42378825
  • State: Maryland Baltimore 21201 Baltimore USA
  • City: Baltimore
  • Salary: $40 - $45
  • Job type: Contract
  • Showed: 2022-06-04
  • Deadline: 2022-08-02
  • Category: Software/QA/DBA/etc