Vacancy expired!
Overview
In business for more than 20 years, our client is a trusted partner in IT Support. They have an opening for Field Service Technicians to support clients in the DC Metro area. Work is primarily REMOTE; however, candidates must be within a few hours of Gaithersburg, MD. This is a very fast-paced role, where you never know what the next phone call may bring. If helping companies and people solve their IT needs gives you a rush, please apply! This role is open for contractors, contract-to-hire, or direct hire. Per our client contract, candidates must be U.S. Citizens, able to pass a background check. Responsibilities- Desktop configuration - printer installation, drive mapping, data transfer, Windows 7/8/10/11 configuration, installation of 3rd party software
- Antiviranti-malware setup, monitoring, maintenance, and remediation
- Peripherals set up - monitors, printers, phones, and docking stations
- Active Directory - password resets, domain user account creation, forest/domain topology, creating and editing group policy
- Office 365 - user creation, license management, Exchange Online, SharePoint, Teams, MFA
- Microsoft Office Suite installation, configuration, and troubleshooting
- Basic switch and router configuration and troubleshooting
- Experience and knowledge of the following:
- Working IT Support / Help Desk / Infrastructure
- Remote Monitoring and Management (RMM) Tools and Professional Services Automation (PSA) system (especially ConnectWise and ConnectWise Automate)
- Windows Server 2008 R2, 2012R2, 2016, and 2019
- Mac and/or Linux distribution
- Virtualization platforms including VMWare and Hyper-V
- Backup and disaster recovery software
- Great customer service skills
- Ability to work and manage your time efficiently
- MSP experience is a huge asset
- Per our client contract, candidates must be U.S. Citizens able to pass a background check
- ID: #43172101
- State: Maryland Gaithersburg 20878 Gaithersburg USA
- City: Gaithersburg
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-06-17
- Deadline: 2022-08-15
- Category: Et cetera