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- Leads a team of technical support engineers and managers within tech services
- Leads a help desk team of six
- Directs information system operations
- Establishes, plans, and administers the overall policies and goals for the IT department
- Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems.
- Manages the research and selection of IT equipment, applications, and supplies.
- Leads implementation and maintenance of enterprise-wide system tools and ensures scalability. Implements and maintains operating policies to mitigate risk
- Optimize cost and consumption of resources
- Live by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standards
- B.S. in Computer Science or equivalent education and experience
- Ability to lead a team by being opinionated but collaborative
- Strong problem-solving capabilities
- Ten plus years’ experience within the information technology space
- Five plus years’ experience managing an information technology team
- Experienced in Windows desktop and cloud management and monitoring, as well as scripting with PowerShell
- Prior network infrastructure experience
- Strong grasp on the fundamentals of computer operations and management with demonstrated experience with the application of those skills
- Proven track record of getting things done
- Impeccable organizational skills with the ability to multi-task and tackle multiple projects at a time
- A conscientious worker who loves to solve a good puzzle
- Self-starter and go-getter that takes pride in their work
- Flexible attitude to transition as priorities dictate
- A vision for building stable, reliable, and highly performing systems that create less work for everyone
- Entrepreneurial, proactive, can work without supervision
- Candidates with prior experience in the healthcare industry, preferred
- Strong interpersonal skills, ability to collaborate with multiple departments