Smiths Detection is seeking an Inside Sales Representative to support the growth of our Urban Security business. This role will serve as an early point of contact for prospective customers, helping them understand their security screening needs, identify appropriate Smiths Detection solutions, and progress qualified opportunities toward the field sales organization. The role will also partner closely with Regional Sales Managers to support targeted outbound prospecting and account development.ResponsibilitiesEssential functions:Manage inbound inquiries by responding promptly, qualifying opportunities, and connecting prospects with the appropriate Smiths Detection solutions and sales resources.Engage early-stage prospects to understand their security requirements, applications, budget, timing, and decision process.Guide prospects through discovery and help identify the X-ray and security screening products best suited to their needs.Qualify and develop opportunities before transitioning appropriate opportunities to Regional Sales Managers.Support outbound prospecting into targeted accounts in partnership with Regional Sales Managers, including research, outreach, qualification, and meeting generation.Maintain accurate CRM activity and opportunity information, ensuring prospect interactions and next steps are documented.Collaborate with Sales, Marketing, Product Management, and other internal teams to provide a responsive and informed customer experience.Help develop repeatable processes and best practices for inbound lead management, qualification, and inside sales.