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- Work with system architects, network engineers, system engineers, software developers and database administrators to maintain/build servers and to perform troubleshooting, root cause analysis, problem analysis, and resolution of issues as they arise.
- Participate in all aspects of network and system operations on a daily basis including team and meeting and troubleshooting calls.
- Keep team leads informed of status and potential areas of concern at all times.
- Coordination with business and technology teams on system/software requirements.
- Create/update system/software documentation.
- Research and make suggestions on the deployment of emerging technologies.
- Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 to 4 years of relevant professional experience.
- Linux administration including ssh, scp, rsync, sudo, and some shell scripting.
- Linux monitoring/troubleshooting tools (Nagios, top, lsof, netstat, iftop, etc.)
- Implementation and troubleshooting AWS services like VPCs, EC2, S3, AWS Backups, etc.
- TCP/IP protocol suite including IPv4, subnetting and TCP/UDP ports
- Strong technical troubleshooting skills
- Ability to create/maintain system/software diagrams/documents using various tools including MS Visio or DrawIO
- Experience in evaluating solution alternatives, design and communicating recommendations to the program team
- Good verbal and written communications skills
- Ansible and AWS Cloud Formation
- Basic understanding of Git and Subversion repositories
- Basic understanding of Cisco ASA firewalls
- Knowledge of IP load balancing and network intrusion prevention devices