McAfee/Trellix Support Engineer

28 Jan 2025

Vacancy expired!

Job Responsibilities:
  • Research and assess current security products/software programs for applicability to the SSA environment.
  • Provide technical support, and assist in managing SSA enterprise-wide antivirus and malware detection, prevention, and remediation tasks working with software such as McAfee VirusScan Enterprise (VSE).
  • Support McAfee Security Management solutions that integrate with McAfee ePolicy Orchestrator (McAfee ePO) software, including but not limited to:
    • McAfee Agent
    • McAfee Security for Microsoft Exchange
    • McAfee Security for Microsoft SharePoint
    • McAfee Endpoint Security (ENS)
    • McAfee Data Loss Protection Endpoint (DLPe)
    • McAfee Drive Encryption (MDE)
    • McAfee File and Removable Media Protection (FRP)
    • McAfee Threat Intelligence Exchange (TIE)
    • McAfee Advanced Threat Defense (ATD)
    • McAfee Dynamic Application Containment (DAC)
    • McAfee Real Protect
    • McAfee Policy Auditor (PA)
    • McAfee Vulnerability Manager (MVM)
    • McAfee Rogue System Sensors (RSD)
    • Other security solutions that can integrate with McAfee ePO
  • Design, develop and oversee implementation of security architecture, including authentication services, prevention systems, vulnerability assessments, and system and application environments.
  • Participate in Business Process Analysis (BPA), requirements elicitation and analysis, prototype design, usability testing, and/or post implementation usability analysis.
  • Continue ongoing development of SSA security service offerings.
  • Provide incident/problem management support when required.
  • Work closely with other IT disciplines to help in development and deployment of enterprise-wide security program.
  • Test each phase of the process in lab environment. This will take place during hours agreed upon SSA Task Manager.
  • Design and implement windows-based custom scripts in various languages including Perl, C+, Visual Basic, and Korn Shell to monitor and ensure the security software programs installed across SSA enterprise are up-to-date and operational.
  • Annual maintenance renewals for licenses for Powertech Antivirus for IBM i (previously known as iSeries), and updated licenses when IBM i hardware is upgraded.
  • Troubleshoot and resolve errors.
  • Document how the user community will use each process.
  • Develop and administer SharePoint sites and pages for various security projects.
  • Integrate Symon Communication solutions. Determine, develop, and design reports to be displayed on the Symon board.
  • Manage MFDs including registration, re-authorization, administration, and troubleshooting.
  • Verify Security Compliance of MFDs against the Security Configuration Guides and Security Templates.
  • Develop MFD security requirements for future BPA’s and test proposed MFDs.
  • Create and give presentations.

Requirements
  • Bachelors’ Degree
  • Reside within 2-hour commute of Woodlawn, Maryland
  • Minimum of 8 years combined support experience with McAfee security software including end-user support for McAfee security suites, ePO, Endpoint Security (ENS), VirusScan (VSE); account security maintenance; technical support and routing/escalating requests; DAT updates; agent installation; BitLocker; MFD configuration and setup.
  • Collaborate with support team members on solutions.
  • Ability to qualify for Public Trust Suitability.

  • ID: #48884050
  • State: Maryland Woodlawn 21207 Woodlawn USA
  • City: Woodlawn
  • Salary: $80,000 - $90,000
  • Job type: Permanent
  • Showed: 2023-01-28
  • Deadline: 2023-03-26
  • Category: Et cetera