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- Research and assess current security products/software programs for applicability to the SSA environment.
- Provide technical support, and assist in managing SSA enterprise-wide antivirus and malware detection, prevention, and remediation tasks working with software such as McAfee VirusScan Enterprise (VSE).
- Support McAfee Security Management solutions that integrate with McAfee ePolicy Orchestrator (McAfee ePO) software, including but not limited to:
- McAfee Agent
- McAfee Security for Microsoft Exchange
- McAfee Security for Microsoft SharePoint
- McAfee Endpoint Security (ENS)
- McAfee Data Loss Protection Endpoint (DLPe)
- McAfee Drive Encryption (MDE)
- McAfee File and Removable Media Protection (FRP)
- McAfee Threat Intelligence Exchange (TIE)
- McAfee Advanced Threat Defense (ATD)
- McAfee Dynamic Application Containment (DAC)
- McAfee Real Protect
- McAfee Policy Auditor (PA)
- McAfee Vulnerability Manager (MVM)
- McAfee Rogue System Sensors (RSD)
- Other security solutions that can integrate with McAfee ePO
- Design, develop and oversee implementation of security architecture, including authentication services, prevention systems, vulnerability assessments, and system and application environments.
- Participate in Business Process Analysis (BPA), requirements elicitation and analysis, prototype design, usability testing, and/or post implementation usability analysis.
- Continue ongoing development of SSA security service offerings.
- Provide incident/problem management support when required.
- Work closely with other IT disciplines to help in development and deployment of enterprise-wide security program.
- Test each phase of the process in lab environment. This will take place during hours agreed upon SSA Task Manager.
- Design and implement windows-based custom scripts in various languages including Perl, C+, Visual Basic, and Korn Shell to monitor and ensure the security software programs installed across SSA enterprise are up-to-date and operational.
- Annual maintenance renewals for licenses for Powertech Antivirus for IBM i (previously known as iSeries), and updated licenses when IBM i hardware is upgraded.
- Troubleshoot and resolve errors.
- Document how the user community will use each process.
- Develop and administer SharePoint sites and pages for various security projects.
- Integrate Symon Communication solutions. Determine, develop, and design reports to be displayed on the Symon board.
- Manage MFDs including registration, re-authorization, administration, and troubleshooting.
- Verify Security Compliance of MFDs against the Security Configuration Guides and Security Templates.
- Develop MFD security requirements for future BPA’s and test proposed MFDs.
- Create and give presentations.
- Bachelors’ Degree
- Reside within 2-hour commute of Woodlawn, Maryland
- Minimum of 8 years combined support experience with McAfee security software including end-user support for McAfee security suites, ePO, Endpoint Security (ENS), VirusScan (VSE); account security maintenance; technical support and routing/escalating requests; DAT updates; agent installation; BitLocker; MFD configuration and setup.
- Collaborate with support team members on solutions.
- Ability to qualify for Public Trust Suitability.