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- Communicate with facilities, engineering, and security officers to identify faulty doors and cameras.
- Initiate service tickets with security vendors for all office locations.
- Coordinate service visits with vendor and on-site POC.
- Support technicians when they are onsite from S2 and Milestone perspective.
- Follow up with vendor to coordinate required parts and return visits.
- Provide technical support for Allied Universal officers.
- The focus of support will be for the GSOC and Badging Offices.
- Assist with CCTV viewing stations in the OM and COS GSOC.
- Daily support of S2 for badging and GSOC teams.
- Support OM and COS Guard House equipment.
- Any physical security equipment that is not supported directly by IT will be supported by this role.
- Initiate small projects such as single door or camera ads with security vendors.
- Coordinate installation with security vendor, facilities, and relevant IT teams.
- Maintain and update IT equipment trackers as new security equipment is installed, and old equipment is replaced.
- Supporting and maintaining S2 / Milestone / DVTel systems.
- Experience with multiple ACS and VMS systems is required.
- Certification in Milestone and S2 is desired but not required.
- Optimizing efficiency within the systems.
- Diagnosing & troubleshooting any logical issues within the ACS and VMS.
- If system issues cannot be resolved in house, a service ticket will be opened with a vendor.
- ID: #48987465
- State: Maryland Owingsmills 21117 Owingsmills USA
- City: Owingsmills
- Salary: Up to $60
- Job type: Contract
- Showed: 2023-02-03
- Deadline: 2023-03-24
- Category: Et cetera