Physical Security Systems Support Engineer

03 Feb 2025

Vacancy expired!

Essential Duties and Responsibilities:
  • Communicate with facilities, engineering, and security officers to identify faulty doors and cameras.
  • Initiate service tickets with security vendors for all office locations.
  • Coordinate service visits with vendor and on-site POC.
  • Support technicians when they are onsite from S2 and Milestone perspective.
  • Follow up with vendor to coordinate required parts and return visits.
  • Provide technical support for Allied Universal officers.
  • The focus of support will be for the GSOC and Badging Offices.
  • Assist with CCTV viewing stations in the OM and COS GSOC.
  • Daily support of S2 for badging and GSOC teams.
  • Support OM and COS Guard House equipment.
  • Any physical security equipment that is not supported directly by IT will be supported by this role.
  • Initiate small projects such as single door or camera ads with security vendors.
  • Coordinate installation with security vendor, facilities, and relevant IT teams.
  • Maintain and update IT equipment trackers as new security equipment is installed, and old equipment is replaced.

Education/Experience Requirements:
  • Supporting and maintaining S2 / Milestone / DVTel systems.
  • Experience with multiple ACS and VMS systems is required.
  • Certification in Milestone and S2 is desired but not required.
  • Optimizing efficiency within the systems.
  • Diagnosing & troubleshooting any logical issues within the ACS and VMS.
  • If system issues cannot be resolved in house, a service ticket will be opened with a vendor.

  • ID: #48987465
  • State: Maryland Owingsmills 21117 Owingsmills USA
  • City: Owingsmills
  • Salary: Up to $60
  • Job type: Contract
  • Showed: 2023-02-03
  • Deadline: 2023-03-24
  • Category: Et cetera