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Description of Work:
- Coordinates closely with Platform COE and Customers Design Systems Team to ensure consistent UX support across all platform implementations, supporting consistency of design efforts and efficient processes for fast delivery.
- Involvement and engagement in Technical Discovery to align UX delivery and approach with product needs.
- Continuously review and optimize UX workflows and design processes across multiple products to support expedited delivery and mitigate technical debt.
- Ensure consistency and best practices for development and adoption of platform design system support (Pega and/or ServiceNow).
- Deliver capacity building/training/consultative support for customers embedded UX leads, specialists and Design Systems support to streamline delivery of design within platforms.
- Bachelor's degree and 7 Years of relevant work experience OR Masters degree and 5 Years of relevant work experience as a User Experience OR Platform Strategist (Pega and/or ServiceNow) or a minimum of 11 years related experience in lieu of a degree.
- Minimum of 2 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
- Minimum of 2 years of experience documenting user requirements, screen designs, and design recommendations
- Minimum of 2 years of experience with Pega OR ServiceNow platforms
- Must be able to obtain and maintain a US Public Trust
- Experience in workflow/process optimization
- Experience with AdobeXD prototyping software
- Experience with the Agile/Scrum methodology
- Understanding of responsive design
- Prior experience supporting government agencies
- Understanding of Section 508 and its requirements regarding design
- ID: #23692392
- State: Maryland Windsormill 21244 Windsormill USA
- City: Windsormill
- Salary: annie@ommincorp.com
- Job type: Permanent
- Showed: 2021-12-01
- Deadline: 2022-01-29
- Category: Et cetera