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- Business process reengineering and change management necessary to manage projects, asks, and deliverables when working with a health information exchange;
- Engagement with and management of business and technical stakeholder groups at all levels of leadership;
- Development and ongoing management of project governance functions;
- Procurement functions at all stages of the acquisitions cycle;
- Project planning activities such as scope, schedule, and cost management;
- Project monitoring and control activities such as quality management; and,
- Design, development, and integration of large, complicated IT application installations in a healthcare environment. client maintains a large and complex project portfolio. Thus, the program manager must possess the flexibility and range of expertise to shift project assignments and manage multiple projects simultaneously.
- Ensure the development and coordination of stakeholders across functions.
- Develop scope statements and manage scope to align work efforts to organizational goals and objectives.
- Develop product transition and rollout schedules and manage work activities to ensure conformity to the schedule.
- Develop performance and quality measures for product management activities and provide tracking and periodic reporting on these measures.
- Lead teams of technical resources in the delivery of high-quality IT solutions that meet business needs.
- Produce stakeholder registers and responsibility assignment matrices as required to ensure a shared understanding.
- Motivates stakeholders and forges consensus around program goals and objectives
- Develop and manage budgets and resourcing plans, and track performance against these budgets and resourcing plans.
- Engage in procurement and contract administration activities as required to ensure the Department obtains the resources required to fulfill program requirements and objectives.
- Develops and implements communication strategies to improve transparency and promote awareness of program areas and issues.
- Engages productively and effectively with stakeholders at all levels of the organization.
- Develops written and oral correspondence of outstanding quality.
- Integrates change management and change control practices into the program as required.
- Identifies, tracks, manages, and reduces the impact of risks and issues.
- Manages vendor relationships to ensure high levels of quality.
- Meets legal, regulatory, and policy mandates.
- Performs other duties as assigned.
- Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Public Health, or other related discipline. Master’s degree and/or project management certification is preferred.
- PMP certification.
- PMI-ACP, CSM, or equivalent certification demonstrating competence in agile.
- At least twelve (12) years of experience in program or project management.
- At least six (6) years of experience in supervision or oversight of IT related programs or projects.
- A proven track record of successfully implementing projects using Agile methodologies including at least five (5) years of experience as a project manager managing major ($1M or more) projects in a high technology development environment with cross-functional teams.
- At least five (5) years of experience managing not less than three (3) projects in a healthcare environment.
- Experience working with health information exchanges
- Experience participating in the development and testing of applications on Amazon Web Services (AWS), Microsoft Azure, Force.com, and/or Google Cloud Platforms.
- Experience in running large, complicated IT application designs, developments, and implementations.
- Experience with agile tools such as Jira.
- Experience in work planning, monitoring, and reporting.
- Experience managing requirements processes including conducting interviews and documenting technical requirements.
- Experience managing design activities including design sessions and defining future state processes.
- Experience managing vendors and service providers.
- Experience working with and managing onsite and remote teams.
- Experience with industry-standard System Development Life Cycle methodologies.
- PgMP certification is strongly preferred.
- Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects.
- Demonstrates excellent written and verbal communications skills.
- Demonstrates capacity to engage effectively with stakeholders and all levels.