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- Defines, develops, and implements fit-for-purpose solutions to improvement opportunities.
- Determines where measurement gaps exist and implements measurement plans and designates ownership to fill those gaps.
- Reviews operational data/metrics, analyzes, and synthesizes the data, then compiles it into reports or presentations.
- Navigates across the business to effectively complete tasks.
- Develops consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators, and reporting requirements.
- Responsible for analyzing and defining business process-related issues, opportunities, and enhancements and implementing solutions.
- Effectively communicates the underlying meaning of the analyses, which ultimately translates to actionable intelligence.
- Ensures implementation of improvements meets or exceeds the established key performance indicators.
- Leads special projects/initiatives for the function or business unit.
- Directs and assists team to elicit, challenge, and prioritize root-cause issues, translate into solutions, and establish control to ensure continued measurement of business value and identification of further improvement opportunities.
- Manages the project scope, objectives, constraints, assumptions, and progress toward completion for a large, strategic program.
- Exercises sound judgment balancing project risks and making prompt decisions to mitigate the risk in ambiguous or difficult situations.
- Serves as a resource to build continuous improvement capabilities across the business by coaching/mentoring/training more junior staff, associates pursuing certification, and as part of assigned projects.
- Gathers and analyzes information to develop recommendations and implement process-related solutions to address strategic business objectives often spanning multiple global business and technology areas. Participates in industry forums and keeps current on domain knowledge for their specific business and application areas of expertise.
- Collaborates with and supports leaders and their teams to ensure process improvements are adopted, measured, and monitored in support of business operating results.
- Monitors market changes and stakeholder needs and recommends adjustments to optimize costs, benefits, and speed of delivery.
- Bachelor's degree or the equivalent combination of education and relevant experience AND 8+ years of total relevant work experience.
- Lean Six Sigma Green Belt Certification or equivalent experience executing projects -Working knowledge of Project Management and Change Management.
- Experience executing complex projects while applying Lean and Six Sigma methodologies to implement successful solutions to business problems with a high level of analytical and problem-solving skills.
- Proven ability to apply Lean and Six Sigma principles in business scenarios, including statistical analysis.
- Outstanding interpersonal and partnering skills; ability to build and maintain strong stakeholder relationships at all levels through collaboration, negotiation, and influence; effective application of coaching and feedback skills.
- Superior written and verbal communication skills, including the ability to write and deliver concise, creative, and effective instructional materials and presentations.
- Strong organizational and project management skills including the ability to maximize resource utilization, distributing responsibilities, and achieving milestones and deliverables within deadlines.
- Strong intellectual curiosity, strategic thinking with the ability to flex and adapt to shifting needs and evolving priorities.
- Demonstrated leadership and management; ability to motivate, drive performance, and lead cross-functional teams through change.
- Outcome-driven with focus on measurable results.
- Agile certification or experience.