Sales Counselor

Are you a dynamic sales professional looking for a meaningful career in an exceptional environment? We're seeking a results-driven and compassionate Sales Counselor to join our team at one of the region’s most celebrated Continuing Care Retirement Communities.Here, you’ll do more than sell a product — you’ll guide individuals through a life-enhancing decision. You’ll introduce prospective residents to a vibrant, wellness-focused campus, innovative programs, and a deeply engaged community. Backed by a supportive team and a full suite of tools and resources, you’ll help seniors and their families discover a place where they can thrive.Responsibilities include:Build and nurture lasting relationships with prospective residents and their families.Conduct personalized discovery sessions to understand each prospect’s needs, goals, and concerns — and tailor your approach accordingly.Present the unique benefits of our community through one-on-one meetings, tours, events, and group presentations both on and off campus.Use a consultative sales approach to guide prospects through what is often a multi-month (or multi-year) decision-making journey.Leverage marketing and CRM software (Welcome Home) to manage and track leads, identify trends, and develop follow-up strategies.Evaluate financial qualifications using tools like Examiner, while guiding families through financial documentation and contracts.Communicate regularly with key decision influencers, such as adult children, advisors, and caregivers.Collaborate across departments to ensure a seamless and welcoming experience from inquiry to move-in.Support marketing efforts by contributing to the development of sales materials and promotional strategies.Set and meet monthly and quarterly sales goals in alignment with department objectives.