Sales Operations Associate

24 Nov 2024

Vacancy expired!

Sales Operations Associate

Primary Location: Elkton, Maryland V-Soft Consulting is currently seeking Sales

Operations Associate client in Elkton, Maryland. This is a

contract position in

medical device industry.

Education and Experience »
  • Bachelor's degree and at least 1 year of inside sales/Customer Support experience, OR a minimum of 2 years inside sales experience.
  • E1, Portal & EDI Experience.
  • Experience working with internal and external customers (both domestic and international) in a professional manner with a strong focus on process improvement.
  • Building strong customer relationships and ensuring a positive customer experience.

Knowledge, Skills and Abilities »
  • Demonstrated knowledge of ERP systems, quality systems, and other supporting systems including generating system reports (order status, shipment reports, etc.)
  • Self-motivated and resourceful with a proven ability to work independently and within a team environment.
  • Effective communication skills (both oral and written) including listening skills.
  • Flexibility, prioritization, organizational, follow-through and multitasking skills to accommodate a large, complex workload using good judgement to make sound decisions with a strong attention to detail.
  • Order process management, entering data into internal systems. Set up, implement, manage, and support E-commerce. Create and manage BA’s, debit notes, credit notes and invoicing where required.
  • Be technology savvy – with the ability to understand customer ordering behaviors and work with team to utilize automated solutions for their future ordering needs.

WHAT YOU’LL DO:

Job Responsibilities:
  • Independently handling basic inquiries (including standard part quotations).
  • Providing customer phone support and ensuring phone coverage.
  • Order management and Purchase Order review.
  • Processing customer complaints in a timely and effective manner.
  • Providing feedback and actively participating in process improvements.
  • Partnering with cross functional members of the Account and product teams (i.e., inside sales, field sales, planners, finance, and product specialists).
  • Be passionate about providing inside sales support for products that are the highest quality and value in their class.
  • Be energized by working for a world-class manufacturer and collaborating on cross-functional teams.
  • Recognize the importance of building and maintaining strong interpersonal relationships.
V-Soft Consulting is a trusted partner with experience across diverse technology stacks to help business get IT done. What makes V-Soft different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, engineering and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia. V-Soft is headquartered in Louisville, KY with strategic locations in India, Canada, and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. V-Soft has been recognized among the top 100 fastest growing staffing companies in North America and is known for the ability to provide highly qualified consultants for any project at any scale. V-Soft has a wide variety of partnerships across diverse technology stacks, and holds such titles as MuleSoft Certified Delivery Resource, Oracle Gold Partner, ServiceNow Partner, Microsoft Partner, and Cisco Registered Partner, amongst many others. Like what you hear? Apply with V-Soft today!For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call .

  • ID: #23383029
  • State: Maryland Elkton 21921 Elkton USA
  • City: Elkton
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-24
  • Deadline: 2022-01-22
  • Category: Et cetera