Description We are seeking a Salesforce Admin to join our team in Baltimore, Maryland. This role offers a contract to hire employment opportunity, where you will primarily manage and customize our Salesforce platform, as well as assist in the development of Salesforce reports and dashboards. This role will be vital in supporting our business objectives within the non-profit industry.Responsibilities: Administer our Salesforce platform, including user management, security settings, profiles, and roles. Configure and customize Salesforce features such as custom objects, fields, page layouts, and workflow rules. Utilize Process Builder and Approval Processes within Salesforce to enhance business processes. Assist in the development and maintenance of Salesforce reports and dashboards to support business objectives. Become the point of contact for our case management software. Actively participate in client-side scripting and cloud technologies. Utilize CRM and database skills to maintain accurate customer records. Apply knowledge of business process functions and business requirement document creation to further enhance our Salesforce system. Perform configuration management within our Salesforce platform. Contribute to the development of our EO/IR systems and perform AB Testing when required.Skills: Proficiency in Salesforce Administration Experience with Client Side Scripting and Cloud Technologies Knowledge of CRM and Database systems Understanding of EO/IR systems Familiarity with AB Testing and API Development Proficiency in Business Process Functions and Business Requirement Document creation Experience with Configuration Management. Requirements Proficiency in Salesforce Administration is required Experience in Client Side Scripting is essential Understanding of Cloud Technologies is necessary Knowledge in Customer Relationship Management (CRM) is required Familiarity with Database technologies is a must Experience with EO/IR systems would be beneficial Ability to conduct AB Testing is necessary Proficiency in API Development is required Understanding of Business Process Functions is crucial Ability to create Business Requirement Documents is necessary Experience in Configuration Management is required. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time