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- Work with the project team and business stakeholders/technical leads to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes.
- Work with the ServiceNow development team to validate the solutions for defined requirements.
- Provide assistance to other Business Analysts on the project team.
- Develop procedures, manuals, and other documentation as needed.
- Develop User Stories based on business requirements provided by the stakeholders/technical leads.
- Document current and future processes and workflows.
- Manage the User Acceptance Testing (UAT) and validation activities.
- Provide assistance to the Project Management Team.
- 5 years of experience as a Business Analyst in the areas of Disaster Recovery / Business Continuity
- 5 years of experience in designing and building business processes
- 3 years of experience with process flow documentation creation
- Understanding of Agile software development practices
- Excellent verbal and written communication skills including presentation skills
- Must be able to obtain and maintain a US Public Trust clearance
- Experience with using ServiceNow Business Continuity Management (BCM) and/or ServiceNow Integrated Risk Management (IRM) modules.
- ServiceNow Certification.
- Previous Government experience
- ID: #40851321
- State: Maryland Windsormill 21244 Windsormill USA
- City: Windsormill
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-05-14
- Deadline: 2022-07-12
- Category: Et cetera