Senior ERP Business Analyst

CareFirst
Owingsmills, MD
30 Jun 2024

Vacancy expired!

Resp & Qualifications

COMPANY SUMMARY:

CareFirst, Inc., and its affiliated companies, generally referred to as CareFirst BlueCross BlueShield (CareFirst), is the Mid-Atlantic region’s largest private sector health insurer, serving the healthcare needs of 3.5 million members in Maryland, the District of Columbia, and portions of northern Virginia. The Company offers a comprehensive portfolio of products and services to individuals and groups, as well as state and federal government sponsored plans. With a market share almost three times that of the closest competitor, the company commands 45 percent penetration across the region.

In July 2018, Brian D. Pieninck assumed the role of President and CEO after serving as the company’s COO of Strategic Business Units and IT Division. Under his leadership, the organization completed an extensive review of its operations and clinical programs, resulting in an expansive 3-year strategy to grow and diversify the company’s core business. Along with a 5-year vision to drive the transformation of the healthcare experience across the continuum of its members, partners, and communities, the company has placed a renewed and intentional focus on fostering a mission-based culture, which drives every decision the company makes. The organization employs over 5,600 full-time employees in Maryland, Northern Virginia, the District of Columbia, and West Virginia. CareFirst has earned multiple workplace awards recognizing its leadership in diversity and inclusion, wellness engagement, and creation of a supportive and equitable work environment for all employees.

At CareFirst, you are part of an inspired, collaborative team that is building the healthcare experience we want for our families and our future. Every day, we make a meaningful difference in the communities where we live and work.

We practice empathy, seek to understand, invest in inclusion, demand equity and nurture belonging every day for our employees and the communities we serve. We rely on the rich diversity of our employees’ experiences and backgrounds to achieve our mission. Every year we host a Week of Equity and Action where we deepen our investment and commitment to diversity, equity, and inclusion. During this week thousands of employees engage in workshops and volunteerism with the goal of bettering themselves and our community.
  • Women make up around 70% of CareFirst’s employee population, and over 50% identify as BIPOC (Black, Indigenous, and people of color).
  • We have 9 resource groups that connect employees over shared identities (LGBTQ, veteran status, race, etc.) and passions (climate change, healthy living, leadership development).
  • Employees are encouraged to give back and volunteer in their communities with their civic engagement hours.
As a not-for-profit, CareFirst regularly ranks among the most philanthropic organizations with $65 million invested in the community in 2020 to improve overall health, and increase the accessibility, affordability, safety, and quality of healthcare throughout its market area. The company’s employees consistently add to this impact by devoting thousands of volunteer hours to numerous community organizations and social causes. The company’s continued efforts to reinvest in community health care programs has repeatedly earned CareFirst regional accolades as a leading corporate philanthropist, including the No. 2 and No. 7 spots on the Baltimore Business Journal and Washington Business Journal’s 2019 list of top corporate givers, respectively.

PURPOSE:Understands systems, processes and people; Develops and implements client solutions by applying known methodologies and best business practices; Maintains data and configurations within Enterprise Resource Planning system (ERP); Has experience with reporting tools and financial statements generation; Identifies needs and conducts end user training to support regulatory compliance and reduce system support cost. Provides guidance and shares knowledge with less experienced team members.

ESSENTIAL FUNCTIONS:
  • Works in collaboration with IT to identify, prioritize, develop, test and deploy system improvements. Conducts user testing
  • Understands ERP system architecture and configuration
  • Provides help desk support, investigates and resolves operational issues by utilizing various methods such as root cause analysis; general financial and accounting principles; ERP architecture and data knowledge.Communicates with software vendors to submit production issues and determines escalation. Works with vendor to research and resolve the system or user issue.
  • Creates test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all requirements are incorporated into the system design.
  • Plans and designs cross-functional business processes and system modifications. Makes recommendations to improve and support business activities. Create and maintain queries as requested to aid in compliance and data collection/review.
  • Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client business requirements and processes; communicates these requirements to appropriate parties.
  • Supports the month and year end close processes; Modifies and develops new financial reports and analyses as requested by the business.

QUALIFICATIONS:

Education Level: Bachelor's Degree.In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 5 years Progressive experience in a ERP support role with implementation duties.

Preferred Qualifications:Experience withOracle EBS (Financials) R12 or Cloud Financials with one or more of the following GL, AP, AR, Fixed Assets, Projects, EPM or EDM.

#LI-CB1

Department

Department:Financial Accounting

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship
  • ID: #43718397
  • State: Maryland Owingsmills 21117 Owingsmills USA
  • City: Owingsmills
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-06-30
  • Deadline: 2022-08-28
  • Category: Et cetera