Vacancy expired!
- Seventeen Production Servers at the NSC and SSC (Oracle Real Application Cluster (RAC) with Data Guard Failover);
- Four Production Oracle Internet Directory (OID) servers
- Twelve Oracle Virtual Machine (OVM) servers at PEB, NSC, and SSC.
- Two Oracle Enterprise Manager (OEM) Servers.
- Four test servers (including RAC, Data Guard, and OID).
- Five Integration Servers (Two RAC Environments).
- Nine Development & Validation Servers (Four RAC Environments); and
- Eight Acceptance Testing Environment (ATE) Servers (Four RAC Environments with Data Guard)
- These projects are using Oracle RAC with ASM on 64 (sixty-four) x86 Blades throughout the lifecycle, using Oracle Linux (OL) 6 as the operating system, but will be moving to an OVM Cloud environment with OL 7. OL 8 will be next in the Cloud Environment.
- This task aims to initiate and troubleshoot the hardware, Oracle Linux 6.x, 7.x and 8.x OS software used to support Oracle Databases and other Oracle products as well as the development/deployment of a virtualized OpenStack, Cloud OVM environment.
- Build from scratch or upgrade the software (including but not limited to the operating system, OpenStack, and all third-party ancillary software) on x86 servers that are either stand-alone or OVM to be used by the Oracle database projects.
- Install, operate, and maintain Oracle Linux Operating System (OS) software and standards. Patches are applied quarterly. Maintaining servers is ongoing.
- Install, operate, and maintain Cloud, OpenStack, and OVM with an Oracle Real Application Clusters (RAC) configuration in support of an Oracle database.
- Install and configure Veritas NetBackup Client software to perform backups within a Storage Area Network (SAN).
- Install and configure the firmware, and management console on the x86 servers.
- Configure OS SAN storage with LVM and multipath, managing (creating, deleting, and extending volumes and files systems) including presenting them in OpenStack.
- Create detailed build/upgrade documents Create and maintain a software depot to store the software used to build and upgrade the software on the x86 servers.
- Train SSA personnel on related software.
- Configure SSH for file transfers for other UNIX and Linux systems within SSA.
- All of the above activities must be completed in accordance with SSA build standards and maintenance requirements which will be provided by SSA.
- Provide technical expertise with the use of the Intranet, Transmission Control.
- Identify and resolve Internet Protocol (TCP/IP), connectivity and configuration issues.
- Identify and resolve SAN issues.
- Troubleshoot Linux and Oracle OVM hardware problems and facilitate any necessary hardware repairs.
- Troubleshoot connectivity issues between different mainframe environments, Linux environments, Oracle on the virtual environment, and Oracle on Cloud systems.
- Communicate with Task Manager and other designated SSA personnel by phone and email concerning details of the issue and expected resolution.
- Develop and maintain Linux scripts that actively monitor the software and hardware for potential problems and alert all concerned parties by email and pager.
- Problems causing systems to be non-operational will require immediate resolution regardless of the time of day or day of the week.
- Provide systems support for the migration of new releases of Oracle database and application software.
- Provide 24X7 Linux systems support to Oracle Database Administrator’s (DBA) administrators.
- Conduct performance tuning and monitoring activities such as analyzing system logs, so that the Oracle databases, Oracle databases in the Cloud, and Oracle databases on the VM operate at optimum efficiency.
- Basic knowledge and ability to configure and maintain LVM and raw storage in Linux.
- Provide 24x7-pager support to resolve automation issues and failures.
- Communicate with designated SSA personnel by phone and email concerning the details of the issue, expected resolution, and root cause analysis.
- Could research problems and contact and escalate issues with Oracle or other third-party hardware/software providers.
- Knowledge of Jenkins including groovy pipeline scripting and job creation.
- Provide technical support during a disaster recovery exercise or in the event of an actual disaster at either the SSC or NSC.
- Train SSA personnel on related software.
- Install and support Tibco Managed File Transfer (MFT) software.
- Install and support Git.
- Install, configure, and support secure shell (SSH).
- Install and support Computer Associates Privileged Identity Manager.
- Install new third-party software as acquired by project developers.
- Cloud Automation using Bitbucket/Git, Ansible, Codiad, and Jenkins
- Manage and correct security problems from audits provided by the SSA security branch.
- Install and maintain third-party auditing tools.
- Install and maintain BMC PATROL.
- Install and maintain Veritas NetBackup.
- Provide the Task Manager with a proposed schedule for any work that requires a CAPRS action.
- Ability to create and manage cron jobs in Linux.
- Train SSA personnel on related software.
- Bachelor’s Degree
- Contractors may choose to be located at either facility – Perimeter East Building (PEB) or the Second Support Center (SSC) in Durham, NC.
- Minimum of 10 years combined support experience with
- Oracle, Unix/Linux, OVM, RAC, Veritas, SAN, OpenStack, on-prem cloud experience
- Basic Linux knowledge, skills, and abilities with any of the following Fedora-based operating systems (RHEL, OL, CentOS).
- Programming knowledge in Python including JSON API-based calls.
- Knowledge creating and troubleshooting Ansible playbooks.
- Ability to take documented manual procedures and translate them to Ansible playbooks.
- Skills with lifecycle DEVOPS deployment to meet SSA’s goal of continuous availability.
- Ansible automation development skills to assist Linux Sysadmins and Oracle DBAs software installation, upgrades, and patching.
- Knowledge of Ansible’s Python-based dynamic inventory and utilization in playbooks.
- Knowledge of Jenkins including groovy pipeline scripting and job creation.
- Knowledge of version control systems such as Git.
- Ability to create Linux scripts to complete and automate task-level requirements.
- Basic knowledge of the Xen-based virtualization technologies used in OVM.
- Basic knowledge and ability to configure and maintain LVM and raw storage in Linux.
- Ability to create and manage cron jobs in Linux.
- Experience with customer technical support and routing/escalating requests.
- Collaborate with support team members on solutions.
- Ability to qualify for Public Trust Suitability.
- The contractors are required to carry a cell phone and respond to SSA always calls to provide 24x7-pager support to resolve automation issues and failures. Communicate with designated SSA personnel by phone and email concerning the details of the issue, expected resolution, and root cause analysis.
- Could research problems and contact and escalate issues with Oracle or other third-party hardware/software providers.
- Provide technical support during a disaster recovery exercise or in the event of an actual disaster at either the SSC or NSC.
- Knowledge of a software development lifecycle that includes development, validation, integration, training, and production
- Ability to develop a detailed project plan that includes a schedule, scope, communication plan, risk analysis, resource estimates, milestones, and back-out procedures
- Ability to produce operational documentation using industry best practices in technical writing
- Ability to gather process requirements to automate into Ansible playbooks.
- Ability to develop and implement service request workflows for automating system operation and maintenance processes
- Ability to perform written and oral communications, and oral presentations, to communicate technical topics to management and non-technical audiences, and to interface with the internal SSA customers on a daily basis.
- ID: #48884035
- State: Maryland Woodlawn 21207 Woodlawn USA
- City: Woodlawn
- Salary: $80,000 - $100,000
- Job type: Permanent
- Showed: 2023-01-28
- Deadline: 2023-03-26
- Category: Software/QA/DBA/etc