ServiceNow Developer

15 Jan 2022
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Responsibilities:
  • Work with both Dept of IT and Agency leadership to research, analyze, and implement enterprise-wide solutions/capabilities/enhancements to support Agency business/mission goals and objectives.
  • Create, maintain, and enhance custom reports and dashboards in ServiceNow integrating and combining data from multiple tables and sources based on user requirements
  • Create and maintain agile, streamlined, scalable, and optimized ServiceNow system components, and perform integration and support, and operational services with high availability and service delivery goals.
  • Create, maintain and enhance Incident Management, Problem Management, Service Request Management, Change Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign-on (SSO) capability, and Active Directory Profile synchronization.
  • Maintain Forms, Reports, Views, Workflow, Groups, and Roles.
  • Monitor health, usage, and overall compliance of ServiceNow and its applications.
  • Coordinate application and platform upgrades.
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.
  • Configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.
  • Configure User Accounts, Groups, and Roles. Create custom Roles where necessary.
  • Evaluate and configure systems for better performance
  • Configure out-of-the-box workflows and create/maintain custom workflows.
  • Integrate ServiceNow applications with 3rd party partners
  • Design and develop solutions that leverage ServiceNow modules like HR, ITSM, Discovery, CMDB, Knowledge, and ITOM using configuration and custom JavaScript.
  • Troubleshoot and resolve problems, Orchestrate and automate tasks.
  • ServiceNow security fundamentals and approaches including integration with other systems

Required Qualifications:
  • Experience with

    ServiceNow releases Madrid, London, or New York
  • 3-5 years demonstrated experience in ServiceNow system applications and custom applications
  • 3-5 years experience with multiple ServiceNow environments; having successfully managed and maintained Service Catalog/Portal, API Integration, Discovery / Mapping for CMDB with back-end integrations to other systems
  • 3-5 years demonstrated experience in configuring/administrating and development of enterprise-grade applications/solutions using the ServiceNow platform
  • Demonstrated experience programming using AngularJS, HTML5, CSS, or JavaScript libraries
  • Prior experience programming in either one of the following application stack .NET, or Java or NodeJS, or similar
  • ServiceNow Certified Application Developer
  • ServiceNow Certified System Administrator aria-hidden="true"

Desired Qualifications:
  • Bachelor’s degree (BA/BS) or equivalent experience and minimum 3 years of related work experience.
  • ITIL v3 Foundations Certification

  • ID: #31651430
  • State: Maryland Baltimore 21201 Baltimore USA
  • City: Baltimore
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-01-15
  • Deadline: 2022-03-15
  • Category: Et cetera
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