Vacancy expired!
- Formulate overall ITSM vision and strategy with other process managers
- Develop a roadmap to improve service management processes across client solutions
- inform ITSM strategy so stakeholders are aware of updates moving forward
- Review and update ITSM strategy as needed
- 5+ years of ITSM/ ITIL service management experience
- 2+ years implementing ITSM solutions across multiple platforms
- 1+ years of ITIL-related experience