Link Solutions is seeking a ServiceNow Platform Architect to join our team at Adelphi, MD.Must be a US Citizen DoD Secret Clearance requiredNon-remote (relocation incentive available)The ServiceNow Platform Architect will lead the design of architecture and optimization of ServiceNow platform capabilities in support of ARL’s IT service delivery, automation, and workflow modernization efforts. This is a mission-critical leadership role responsible for maintaining technical excellence, innovation, and operational effectiveness across the ServiceNow environment.  Job Responsibilities:Lead the architectural design, development, and implementation of complex ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, and Service Catalog.Oversee ServiceNow platform performance, upgrades, integrations, and overall health to ensure stability, scalability, and security.Collaborate with stakeholders to gather and translate business and technical requirements into effective ServiceNow configurations and enhancements.Lead the development of custom applications, UI policies, business rules, workflows, and automation scripts using JavaScript and REST APIs.Guide the creation of dashboards, reporting mechanisms, and performance analytics to provide insights to stakeholders.Drive compliance with ITIL v4 standards and ARL/DoD enterprise IT policies.Provide expert troubleshooting and resolution of platform issues and user incidents.Stay abreast of ServiceNow’s evolving capabilities and recommend enhancements to support digital transformation.Mentor and lead junior developers, ensuring code quality, documentation, and delivery best practices.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.