ServiceNow Platform Architect - Contract to Hire

18 Aug 2023

SERIVCENOW PLATFORM ARCHITECT ALTA IT Services has a 100% remote, contract to hire opening for a Senior ServiceNow Platform Architect to support a Maryland-based health insurance customer. The ServiceNow Platform Architect will support the team with hands-on experience in Architecting, Solutioning, Leading, Code Reviews, Strategy, Roadmaps. RESPONSIBILITIES

Maintain sound understanding of enterprise and platform level architecture.

Liaison with business analysts to understand business needs and develop solutions that meet business needs and comply with enterprise and platform level architecture and standards.

Present and evangelize the solution to architecture guilds and management.

Work with business analysts and scrum master to create implementation/development plan for new features/applications/solutions by developing epics and stories.

Participate in Agile ceremonies by leading in all technical aspects, including leading the demos to the Product Owner and all applicable stakeholders.

Evangelize the developed solution to team members and work with team members to breakup stories into tasks and assist in completion of tasks in timely fashion.

Motivate developers, testers and create a space where they can ask questions and voice their concerns.

Keep up to date with industry trends and developments.

Delegate tasks and ensure all daily, sprint and release goals are achieved.

Perform Architecture design and reviews as required, ensure initiatives are aligned with future state.

Identify risks, opportunities, compliance issues or other architectural concerns.

Active participation in Agile Scrum sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases

Develop product teams technical skills through mentoring, coaching, and peer reviews.


Experience in design and configuration of the FedRAMP ServiceNow instance is a must have requirement.

Experience in design and implementation of domain separation; ·

Experience in integrations, Ebonding and data design.

Experience in Configuration of ServiceNow TSM (ITSM +CSM).

Experience in Service Assurance Workflows (TSOM), Configuration of the Out of the Box Service Assurance Workflows (SDWAN) is a must for this profile.

Experience in the CSM applications along with ITSM, and ITOM Applications, Specific in Event Management.

Excellent organizational skills, time management skills, sharp analytical and problem-solving skills.

Thought leadership and the ability to inspire change in the organization through technology solutions.

A strong interest in agile software development practices and experience delivering deployable software in short sprints.

Experience in the agile management framework

Ability to anticipate issues and formulate remedial actions.

Excellent technical, diagnostic, and troubleshooting skills.

Excellent communication, motivational, and interpersonal skills

Proven experience working directly to oversee the architecture and development of the entire ServiceNow platform.


ServiceNow Certified Application Developer (CAD)

Software Asset Management (CIS-SAM)

IT Service Management (CIS-ITSM)

Discovery (CIS-Disco)

HOURLY RATE: $75/HR. range. Benefits available.

For consideration, please contact Melissa McNally via

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

  • ID: #50241190
  • State: Maryland Baltimore 21240 Baltimore USA
  • City: Baltimore
  • Salary: USD TBD TBD
  • Showed: 2023-08-18
  • Deadline: 2023-10-17
  • Category: Et cetera