Vacancy expired!
- This family performs the installation, repair and preventative maintenance of personal computer and related systems.
- Day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
- Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in heterogeneous environment.
- Maintains passwords, data integrity and file system security for the desktop environment.
- Communicates highly technical information to both technical and non-technical personnel.
- Assists in determining suitable software to meet user requirements.
- Recommends hardware and software solutions, including new acquisition and upgrades.
- May participate in development of information technology and infrastructure projects.
- May conduct training programs designed to educate an organization's computer users about basic and specialized applications.
- Troubleshoot computer hardware issues. Build and/or repair and assemble desktop and laptop components.
- Experience working with computer hardware including installing components, troubleshooting and diagnostics.
- Coordinate and work directly with hardware vendors on hardware issues, ability to troubleshoot and diagnose software/hardware issues
- Work independently in a high-paced environment, collaborating with various technical teams and IT staff members on
- Completes special projects and monthly reports as assigned.
- Conduct meetings related to special projects and ongoing support-issues with vendors and in-house IT teams.
- Support and maintain computers in both MAC and Windows 10 desktop environment