Software Engineering Director

Resp & Qualifications

• Deep experience with the TriZetto Facets claims platform, experience implementing/supporting Facets move to the Cloud preferred
• Extensive expertise with supporting the end-to-end claims lifecycle, from both a functional and technical perspective
• Experience with developing and supporting EDI interfaces with clearinghouses and providers (Availabilitya plus)
• Strong leadership skills – particularly in talent, resource and financial management
• Experience operating in an “Agile first” environment, where the pace is quick, and team-based collaboration is expected
• Experience transforming teams and fostering change adoption on a broad level through leadership by example
• A high level of emotional intelligence, with an ability to navigate company dynamics with ease, including working between different stakeholders to drive common positive outcomes
• Strong written and verbal communication skills with all levels of the organization (including executives)
• Strong project management skills – experience on delivering claims implementation programs preferredwith matrixed reporting relationships

• Head responsibility to analyze, design, develop and support all back office software application systems, primarily Facets. Develop and coordinate roadmaps across product, security, and infrastructure functions to ensure all goals are in sync and cross department dependencies are managed. Acts as the delivery leader and driver of business outcomes as it relates to business value for the value streams; manages the execution plan to deliver committed objectives. Embrace and incubate emerging technology and open source products across all platforms. Work to modernize our existing tech stacks and unlock new capabilities. Participate and support the CI/CD efforts for the value stream. Develops scalable software solutions through management of a team of software engineers. Responsible for strategic design, implementation, integration, testing, validation, documentation, review, maintenance and accessibility of resources which enable effective and reliable data analytics, data visualization, and business intelligence. Provides expertise and mentoring in IT area of specialty to ensure optimal functionality of teams in assigned department. Responsible for strategic design, implementation, integration, automated testing, validation, documentation, review, maintenance and accessibility of resources which enable effective and reliable data analytics, data visualization, and business intelligence

• Understands the portfolio vision and specific requirements and budget for multiple teams and value streams. Reports value produced by the value stream back to executive leadership. Applies knowledge of general business functions and systems to develop IT strategies, operational plans, and standards to support achievement of department, business and corporate goals. Responsible for partnership with internal and external stakeholders to ensure high quality delivery of information technology solutions

• Develop staff through coaching, timely performance feedback, and assessments. Ensure a constantly rising bar of technical excellence and professional growth. Ensure team members understand individual commitments as well as team and company goals, helping the teams achieve Sprint completion and release dates. Ensures that the team(s) has the right skills and capability for solution delivery; addresses gaps through reskilling and/or hiring whileensuringretention of top talent and identify methods for keeping high performers engaged and growing.

• Drive improvements to the shared development and deployment model for releases. Work within and across teams to design, develop, test, implement, and support technical solutions across full-stack development tools and technologies. Responsible for building scalable, cost-effective and robust strategies in support of the overall achievement of corporate, business, and department goals. Partner with architects, product leaders, and software engineers to drive implementation of new applications. Manages people, projects, and products supporting department goals to improve company efficiency, compliance, profitability and stakeholder satisfaction.

• 8 years Related professional experience
• 7 years Management experience

• Ability to prioritize projects and allocate resources based on organizational goals
• Ability to establish relationships and credibility with engineers
• Ability to cultivate a collaborative, high-performing team environment
• Proficient understanding of distributed computing principles
• Oversees execution of assigned IT area project delivery
• Provides leadership in developing business and enterprise level IT strategies for medium to long-term Initiatives
• Responsibility for overall risk assessment decisions to ensure global compliance with security, regulations, and statutory requirements
• Represents the department in corporate initiatives and external professional meetings
• Effective leadership skills including change management, people development, strategic thinking and influence.
• Ability to translate high level departmental objectives into individual team member objectives and drive organization change
• Knowledge &experience with successful value streams, continuous delivery improvement mindset, Lean Agile / Scaled Agile or agreed upon agile methodology
• Knowledge & experience supporting DevSecOps, Test Automation, and CI/CD efforts
• Experience with various delivery methodologies
• Knowledge and understanding of software development life cycle (SDLC)
• Excellent communication skills both written and verbal
• Ability to recognize, analyze, and solve a variety of problems
• Proficient in presenting information to various stakeholders
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.