Account Manager - Industrial Water Treatment

Join Veolia as a Lead Account Manager in our Chemical Solutions and Monitoring (CSM) division and drive innovation, sustainability, and team excellence!About This OpportunityWe're seeking a seasoned Lead Account Manager in CSM to work closely with customers across diverse industries while providing leadership and mentorship to junior team members. You'll be more than a sales professional – you'll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. This role combines direct account responsibility with team leadership through mentorship and guidance.What You'll DoTechnical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications while guiding junior team members in technical excellenceStrategic Communication:  Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operationsValue Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer valueLeadership & Mentorship: Lead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practicesTeam Development: Guide junior team members through dotted-line reporting relationships, fostering their professional growth and commercial skillsRevenue Excellence: Consistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiationsStrategic Selling: Follow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategiesBusiness Development: Maintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growthSustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protectionSafety Excellence: Work safely at all times, following all EHS policies and procedures while promoting safety culture within the team