Administrative Assistant

Description We are offering a short term contract employment opportunity for an Administrative Assistant in Holyoke, Massachusetts. This role is within the industry and involves tasks that require skills in Microsoft Excel, PowerPoint, Word, and Outlook. The job function centers on providing excellent customer service, managing inbound calls, and handling data entry tasks.Responsibilities: Handle incoming calls and respond to customer inquiries promptly and professionally. Provide high-quality customer service to both internal and external stakeholders. Perform data entry tasks, ensuring information is accurate and up-to-date. Manage email correspondence efficiently, ensuring all messages are responded to in a timely manner. Use Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook to carry out various tasks. Schedule appointments effectively, ensuring no conflicts and all parties are informed. Monitor and manage inbound and outbound calls, ensuring customer queries are resolved. Maintain accurate records of customer interactions and transactions. Process customer credit applications and maintain accurate customer credit records. Monitor customer accounts and take appropriate actions when necessary. Requirements Proficiency in Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint Experience in data entry with high level of accuracy Excellent customer service skills Ability to handle inbound and outbound calls professionally Skill in scheduling appointments and managing calendars Ability to manage email correspondence effectively Excellent verbal and written communication skills Ability to multitask and prioritize workload effectively Strong organizational skills and attention to detail Previous experience in an administrative role is preferred. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .