Business Intelligence Analyst II

Job Description

• Work directly with clients to design, build, and troubleshoot reports, formulas, dashboards, worksheets, and visualizations using MarketPay and Payfactors product modules and Tableau desktop, including the Pay Equity Report package.
• Demonstrate strong consultative partnering skills with internal and external stakeholders.
• Ensure we have a high rate of responsiveness to client request tickets with high satisfaction outcomes.
• Prepare, clean, aggregate, and standardize client data.
• Build, document, and implement processes and procedures for the BI group, including Salesforce tracking, end-to-end project management, revenue, and metrics
• Ensure that all reports, visualizations, and analytics are professional, scalable, and completed within the project scope and timeline. This may include client revisions.
• Build a knowledge base library of visualizations, and research new module and Tableau functionality
• Publish Tableau desktop reports to the product and client sites and provide training to clients on how to use the reports
• Partner with the Business Intelligence team to build the processes, documentation, and metrics needed to support this function, profit center, and center of excellence.
• Coordinate complex Tableau projects with the outside analytic design consultants.

Qualifications

This is a mid-level position requiring a bachelor’s degree and at least 5 years of experience working with data analytics, statistics, or an analytical software product, especially Tableau and 2+ years of client consultation experience. Understanding of compensation terminology & key metrics for small to mid-sized organizations is preferred. Candidates should have strong Excel, analytical, and project management skills.

• Time Management: Proven organizational/time management skills with ability to prioritize tasks and initiatives in a fast-paced environment

• Problem Solving: A self- starter with a love for problem solving, building innovative solutions, and an ability to see the “big picture”

• Accountability: Desire to be responsible for an outcome and the ability to accept and apply mentoring and feedback. While creative and innovative, must also be accurate and ethical.

• Rapport Building: Strong relational skills to establish strong rapport within multiple levels of customer organizations

• Overcoming Objections: An aptitude for conducting tough conversations, including overcoming objections and a knack for keeping clients accountable to reaching their definition of success

• Communication: Strong verbal, written, and presentation skills with an ability to interact at all levels in an organization including staff, management, and executives

Additional Information

PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

• Flexible Paid Time Off policy
• 100% company paid medical/vision/dental/prescription premiums for employees (50% for eligible dependents and partners)
• Four Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
• Medical
• Dependent Care (can be used towards day care costs!)
• Parking
• Transit
• Long Term Disability, Short Term Disability, and Company-paid Life Insurance
• Maternity and Paternity Leave
• 10 paid holidays
• Summer office closure, week of July 4th
• 401k with company match, vests immediately