Business Intelligence Analyst II

Job Description

• Work directly with clients to design, build, and troubleshoot reports, formulas, dashboards, worksheets, and visualizations using MarketPay and Payfactors product modules and Tableau desktop, including the Pay Equity Report package.
• Demonstrate strong consultative partnering skills with internal and external stakeholders.
• Ensure we have a high rate of responsiveness to client request tickets with high satisfaction outcomes.
• Prepare, clean, aggregate, and standardize client data.
• Build, document, and implement processes and procedures for the BI group, including Salesforce tracking, end-to-end project management, revenue, and metrics
• Ensure that all reports, visualizations, and analytics are professional, scalable, and completed within the project scope and timeline. This may include client revisions.
• Build a knowledge base library of visualizations, and research new module and Tableau functionality
• Publish Tableau desktop reports to the product and client sites and provide training to clients on how to use the reports
• Partner with the Business Intelligence team to build the processes, documentation, and metrics needed to support this function, profit center, and center of excellence.
• Coordinate complex Tableau projects with the outside analytic design consultants.

Qualifications

This is a mid-level position requiring a bachelor’s degree and at least 5 years of experience working with data analytics, statistics, or an analytical software product, especially Tableau and 2+ years of client consultation experience. Understanding of compensation terminology & key metrics for small to mid-sized organizations is preferred. Candidates should have strong Excel, analytical, and project management skills.

• Time Management: Proven organizational/time management skills with ability to prioritize tasks and initiatives in a fast-paced environment

• Problem Solving: A self- starter with a love for problem solving, building innovative solutions, and an ability to see the “big picture”

• Accountability: Desire to be responsible for an outcome and the ability to accept and apply mentoring and feedback. While creative and innovative, must also be accurate and ethical.

• Rapport Building: Strong relational skills to establish strong rapport within multiple levels of customer organizations

• Overcoming Objections: An aptitude for conducting tough conversations, including overcoming objections and a knack for keeping clients accountable to reaching their definition of success

• Communication: Strong verbal, written, and presentation skills with an ability to interact at all levels in an organization including staff, management, and executives

Additional Information

All around awesome culture where together we strive to:

• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team

As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:

• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!

Our more standard benefits include:

• Flexible Paid Time Off program – most employees average around 3 weeks per year
• 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match

PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.