Client Account Representative

Lumina Agency Inc. is seeking a Client Account Representative to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for clients, ensuring they receive outstanding support while helping maintain long-term business relationships. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and making a positive impact in a fast-paced environment.ResponsibilitiesBuild and maintain positive relationships with clients.Provide exceptional customer service and account support.Understand client needs and offer appropriate solutions.Coordinate with internal teams to ensure excellent service delivery.Monitor client satisfaction and address inquiries professionally.Maintain accurate account records and documentation.Contribute to team goals through collaboration and effective communication.