Client Director - (Retail)

You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.What you get to do in this role: Provide strategic leadership to clientsBe the relationship manager between customers and ServiceNowWork with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomesManage all Executive relationships between ServiceNow and assigned clientsOversee worldwide development of assigned accounts, including development and deployment of worldwide resourcesBuild trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO levelDevelop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experienceAchieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services