Client Service Associate

Description We are offering a short term contract employment opportunity for a Client Service Associate in Boston, Massachusetts. This role involves providing administrative support within a non-profit organization, acting as the initial point of contact for all incoming communication and assisting with various administrative projects.Responsibilities: Serve as the first point of contact, handling all incoming calls and greeting staff Assist with various administrative projects as needed Maintain an organized and efficient workplace Utilize skills in operating switchboards with 1-10 lines Uphold the organization's commitment to excellent client service. Requirements Proficient in handling switchboards and managing phone lines ranging from 1 to 10. Excellent communication and interpersonal skills to interact with clients effectively. Ability to manage client queries and complaints efficiently. Skilled in maintaining client records and updating databases. Experience in providing excellent customer service and maintaining client satisfaction. Ability to work in a team environment and coordinate with different departments. Strong problem-solving skills to address client issues promptly. Proficiency in using computer systems and software relevant to client servicing. Ability to multitask and prioritize tasks according to urgency and importance. Strong organizational and time management skills to manage tasks efficiently. Willingness to learn and adapt to new technologies and tools related to client servicing. Flexible to work in different shifts, including weekends and holidays as required. Proficient in English language for effective communication. High level of professionalism and integrity in dealing with clients. Strong attention to detail and accuracy in all tasks. Ability to handle confidential information with discretion. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .