Client Support Associate

Park 6 Logistic is seeking a motivated and detail-oriented Client Support Associate to join our team in Boston, MA. In this role, you will serve as a key point of contact for clients, ensuring smooth communication, resolving inquiries, and supporting daily operational processes. This position is ideal for someone who enjoys working in a fast-paced environment and values delivering outstanding client experiences.ResponsibilitiesProvide professional support and assistance to clients regarding services, updates, and requestsMaintain accurate client records and documentationCoordinate with internal departments to ensure timely resolutions and efficient service deliveryHandle incoming communications including phone calls and emailsAssist with scheduling, reporting, and administrative tasksMonitor client concerns and follow up to ensure satisfactionContribute to maintaining a positive and organized work environment