Clinical Care Tech/Unit Coord - Nursing Labor and Delivery

The Clinical Care Technician/Unit coordinator works under the supervision of the professional nurse and collaborates to meet the needs of the patient within the scope of the role. The clinical care technician assists in direct patient care, provides environmental support, and facilitates patient safety. The clinical care technician has successfully completed and maintains competencies in role specific skills. The clinical care technician provides an environment supportive of the patient and family centered model of care.Under the direction of the nurse manager or designee, performs a variety of clerical duties. Is the liason to other departments and is the key communication link between the multiple disciplines associated with patient care, customer service and smooth and efficient functioning of the unit.PRINCIPLE DUTIES AND RESPONSIBILITIESClinical Skills Assists the professional registered nurse in the functional care of patients, ensuring efficient and patient centered care appropriate to the developmental age of the patient population. Performs delegated tasks and communicates all findings/concerns to the professional nurse.Provides, or assists patients with activities of daily living in a safe, efficient and respectful mannerGreets patients, families, visitors and other staff utilizing the principles of Tufts Medical Center service standardsCollects, records, and communicates the patient’s clinical data to the assigned nurse in a timely mannerPrepares room for admission/transfer/discharge, assuring standardize equipment is ready for useTransports or accompanies patients as necessary to other areas of the hospital in an efficient, safe, and respectful mannerProvides comfort measures such as positioning, changing linen, back rubs, etc. to patients in an efficient, safe, and respectful mannerMaintains patient and family confidentially at all timesPromotes patient activity by assisting with mobility and range of motion exercises as assignedSets up for procedures as requested by nursing/medical staffCleans and discards used equipment and supplies following proceduresCollects specimens and performs specimen testing, while maintaining Standard Precautions; prepares specimens for the labResponsible for care of biomedical equipment, checking par levels and working order for BP cuffs, EKG cables, leads, oximeter cables, etc. Sends malfunctioning equipment to Medical Engineering per established procedureCleans wounds and applies DSD after wound is assessed by nursePerforms 12 lead EKGConnects monitoring equipment to patient under the direction of the nurseCares for patient belongings. Completes belongings listPrimes intravenous tubing with solution containing no medicationResponds to patient and family requests promptly, seeking nurse’s supervision as neededAssists with patient care procedures as directed by the nurse, using proper body mechanics and ensuring patient dignityPerforms and documents patient’s admission, transfer, and discharge tasks as requested by the nurseActs as a sitter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all timesDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients being cared forAnswers call lights and seeks appropriate personnel/actionPerforms hourly rounding per established guidelinesPerforms other similar and related duties as required or directedPromotes quality, safety, regulatory and patient and family satisfactionUnit Coordinator Skills:In constant communication with the Admission Discharge Transfer (ADT) Center on the status of all patients, including all transfers, admissions, discharges, bed changes, bed cleaning requests and possible changes made throughout the shift.Responsible for review of the bed assignments and relaying this information to the charge nurse.Informs nurse, appropriate service, intern, resident, and the ADT Center when new admissions arrive on the unit.Assembles charts for admissions and disassembles chart for discharge according to hospital guidelines ensuring all necessary documents are included.Prepares and maintains medical records, in accordance to Medical Center standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKGs, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients.Transcribes physician orders to appropriate information sites, i.e., Sorian, nursing kardex, MAR (medication administration record), intervention sheet, diet sheet and other documents utilized and completes necessary follow through.Promptly answers telephones, triages telephone calls, and call light intercom, using appropriate and approved etiquette, and notifies appropriate staffPages physicians and others via the hospital page system, maximizes the use of alpha paging when appropriate.Promptly calls the hospital emergency operator to communicate emergencies using the Medical Center policy.Utilizes hospital computer systems accurately to enter orders, verify orders, retrieve data and generate reports. Reports malfunction to help desk.Under the direction of the professional nurse, coordinates all appropriate personnel for safe transport of patients.Performs all duties and responsibilities particular to each unit as indicated on the individualized duty lists.Assists with orientation and training of new unit coordinators as designated by the Nurse Manager in collaboration with the Central Staffing Office.Participates on assigned committees and projects within the department or the hospital at the discretion of the Nurse Manager.Upholds the standards of performance established by the Department of Patient Care Services at all times.Notifies Nurse Manager and Staffing Coordinator if unable to perform any of the above responsibilities.Completes other duties as assigned in order to fulfill the requirements of the Unit Coordinator position.Provides clear, concise and helpful communication that encourage positive patient, family, visitor and staff experiencesCommunication and Collaboration: The clinical care technician/Unit coordinator contributes to a positive work environment by maintaining open communications with others.Introduces self to patients and family, asking patients and family how they would prefer to be addressedAccepts assignments in a positive manner resolving any issues in a mature mannerSupports and promotes open communication with co-workers to ensure a positive environmentInteracts effectively with co-workers to resolve issuesAccepts constructive feedback on behavior and affects a positive change in a timely mannerNegotiates all scheduled breaks with nurse to ensure adequate coverage to meet the patient and unit needsClimate and Environment: The clinical care technician/Unit Coordinator performs tasks to ensure a clean, clutter-free, and safe work environment for patients and staffMaintains a clean and safe work environment for patients and staffCleans and stocks equipment and supplies to ensure adequate par levels to meet patients’ needsReports non-functioning equipment and other environmental problems to the appropriate individuals in a timely mannerAppropriately and safely utilizes equipment common to the clinical areaPromotes responsible and efficient use of resourcesHospital Standards: As a member of the hospital community, the clinical care technician participates in the patient-family centered model of care, continually improving environment.Maintains attendance standard as per policyBegins work at the assigned time and remains until the end of the assigned shiftCompletes mandatory education requirementsUses resources appropriately and in a cost-effective mannerAttends educational offerings when staffing on the floor allow.Attends and participates in unit-based staff meetings when appropriate. If unable to attend, reads and initials minutesNotifies the nurse whenever he/she leaves unitMaintains positive customer relations in all interactionsUtilizes resources in a careful manner