Cloud Infrastructure Engineer

28 May 2024

Vacancy expired!

The main lift for this position will be as a hands on person to work our migration to Microsoft 365. It's a multi-year phase with lots of work/projects that will come up in-between and after.

Client is seeking an experienced Cloud Infrastructure Engineer to support the growing and changing IT Infrastructure. Reporting directly to the SVP of IT, the ideal candidate will have extensive technical knowledge implementing and supporting both on prem and cloud-based solutions. The Cloud Infrastructure Engineer will be expected to collaborate with a variety of stakeholders, both internal and external, to maintain a secure and highly available IT environment. This includes, but is not limited to, ensuring IT Service Delivery meets the demands of the growing business, acting as the escalation point for complex IT problems, and managing workstreams of internal IT projects that align with the overall IT strategy. This individual must be comfortable working in a Team environment while having the ability to work autonomously.

Key Responsibilities

IT Infrastructure and Security Management

  • Managing the Rollstone IT Infrastructure:
    • Microsoft Windows 10 and 11, and Microsoft Server 2019 and 2022
    • High availability for core infrastructure (Network, Server, and Cloud Platforms)
    • Implementation of infrastructure to support the expanding business
    • Forecast, plan, and implement infrastructure upgrades needed to maintain a reliable IT platform
    • Manage network security in accordance with Bank Policies and FFIEC recommendations
    • Assist with VPN Implementation with Zero Trust methodology
  • Manage and Assist with the Migration to a Cloud Infrastructure platform:
    • Office 365 collaboration platform
      • SharePoint, OneDrive, Exchange, Teams
    • Microsoft Azure AD
      • AD Connect
      • SSO Configuration
    • Microsoft Endpoint Management
      • Microsoft Intune
      • Autopilot
      • Windows Defender
      • Bitlocker and Patch Management
    • Microsoft 365 Security
      • Identity Protection
      • PIM
      • Advanced Threat Protection
      • Information Protection
      • Security and Compliance
    • Azure Cloud Services
  • Work with the ISO and IT Service Providers to mitigate cyber security risks
    • Advise on security infrastructure best practices
    • Ensure patching and other risk mitigations are implemented
    • Support application-level security controls; MFA, role-based access audits, application security patch compliance, and software upgrades.
    • Monitor and maintain Cloud and Infrastrure Security Posture

IT Business Applications Management

  • Aid internal system owners to support business application management to ensure:
    • Applications are licensed appropriately
    • Improvements to the business application stack defined in the IT strategy are implemented through change and projects
  • Ensure that core business applications are managed through the lifecycle
    • Requirements and specifications
    • Design and implementation
    • Testing
    • Deployment
    • Maintenance and decommissioning
  • Automation
    • Identify business processes that can be made more efficient using existing platforms
      • Power Automate
      • MS Flow

IT Service Delivery

  • Help ensure that support services meet the defined SLAs
    • Assist in resolving major incidents and problems with any IT support providers
  • Advise junior members of the IT team in infrastructure and applications best practices and complex problem solving
    • Act as a mentor or trainer
  • Assist with delivering IT projects and support IT workstreams of business projects
  • Provide off hours support for mission critical systems as needed

Knowledge, understanding and compliance with all laws, government regulations, Bank and department policies and procedures related to the position.

Perform other duties as required

Physical Demands

  • Manual dexterity, hearing, seeing, speaking, writing, walking, and kneeling
  • The ability to travel to the Bank's branches as needed
  • Must be able to lift at least 30 pounds

Basic Knowledge

Required

  • Proven ability to diagnose, troubleshoot and resolve hardware, software, network, or system problems
  • Proven ability to manage and deliver IT projects

Preferred

  • Certifications in Office 365 or Microsoft Azure
    • AZ-104, AZ-900, etc
  • ITIL Foundation certificate

  • ID: #50015085
  • State: Massachusetts Fitchburg 01420 Fitchburg USA
  • City: Fitchburg
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-05-28
  • Deadline: 2023-07-26
  • Category: Et cetera